Contact Motor Vehicle Accident Recoveries

Contact information

Phone: 780-422-5458
Toll-Free in Alberta: 310-0000 and dial 780-422-5458
Toll-Free cell phone access: #310    
Fax: 780-427-9549
Email: Alberta.MVAR@gov.ab.ca
Mailing Address: 
P.O. Box 11421
Edmonton, AB
Canada  T5J 3K6

Please note:

  • Send all correspondence by certified mail, return receipt requested. Keep the receipts for your records.  Include your full name and account number on all communication. 
  • If you would like to start making payments and select your preferred payment method, refer to payment options.
  • In the event you need to make payment by cheque, money order, or bank draft, please make it payable to the Government of Alberta and quote your MVAR account number at the bottom of the cheque. However, if you are sending a void cheque with your application for the direct deposit / pre-authorized payment plan, please specify MVAR as the payee.
  • When faxing documents, keep the confirmation of fax transmission. 
  • When sending communication to a specific Collection Officer, indicate the Collection Officer's name in your letter or in the subject line of your fax /email.
  • No one other than you can contact MVAR with an inquiry in regards to your file. MVAR cannot disclose any information to your spouse, friend, or any other person who is not registered as a MVAR client, unless you provide consent to disclose information to that particular individual (see Consent for Third Party Information Sharing).

Information MVAR can or cannot disclose

For details on types of information that MVAR can or cannot release to its clients (debtors) refer to Information Management.

Whom to contact - your assigned Collection Officer

As an MVAR client you will have a Collection Officer assigned to your case to help answer any of your questions.

To contact your Collection Officer by phone

To contact your assigned Collection Officer by telephone, dial the phone number corresponding to the first letter of your last name's initial from the table below:

Your last name begins with:

Please call:

A - G

780-422-3354

H - O

780-422-2205

P - Z

780-422-5104