How it works
The Maintenance Enforcement Program (MEP) collects court-ordered child support, spousal and partner support, and enforces as needed.
Holiday season closure
- MEP will be closed from December 24, 2018 through January 1, 2019.
- The office will re-open for regular business on January 2, 2019.
- Limited services will be available during regular office hours from December 27, 28 and 31.
Learn more about payment options and limited services during the holidays. - 436 KB
Regular system maintenance
System maintenance for MEP’s automated telephone services and MEP Accounts Online occurs every Sunday morning. If you are unable to access the system, try again later. We apologize for any inconvenience.
MEP case officers
Starting February 26, 2018, MEP clients will have a designated case officer who will be their single point of contact in the program. Learn more
New Child Support Guideline tables
The Canadian government has updated the tables in the Federal Child Support Guidelines. The new tables come into force on November 22, 2017. The new tables will be used by the courts when granting new orders and when varying existing orders. If your order was granted before that date, the amount owed will not change, unless a new order or Recalculation Decision is received. Learn more
Penalty and service fee increases
An increase to all penalties and service fees charged by the MEP has been approved effective August 1, 2017.
Recipient of support
The recipient of support – or creditor – is the person who receives child, spousal or partner support payments. As the recipient of support, you must do all of these:
Payor of support
The payor of support – or debtor – is the person who pays child, spousal or partner support. As the payor of support, you must do all of these:
More on this topic
MEP 2013 Client Survey Results
MEP information sheets
MEP Lawyers and Self-Represented Litigants Guide
MEP changes – contact info and arrears
Maintenance Enforcement Act
Maintenance Enforcement Regulation
Family Law Act
Income and Employment Supports Act
Interjurisdictional Support Orders (ISO) Act