How it works
The Maintenance Enforcement Program (MEP) collects court-ordered child support, spousal and partner support, and enforces as needed.
Potential Canada Post service disruption
MEP has processes in place to deal with a potential disruption in Canada Post service.
Accessing your account
On June 19, 2016, changes were made to improve the security of account information. If you did not speak with MEP staff after June 20, 2016 to obtain your new PIN, please call the MEP Issue Line at 780-644-3756 during business hours and ask for a new PIN (to access the MEP Info Line) and registration ID number (to access MEP Accounts Online).
Section 7 expenses
MEP has changed how it enforces some types of section 7 expenses. The change doesn’t affect you if your court order or agreement sets an amount for expenses, or specifies what expenses are payable. MEP will no longer enforce percentage or proportionate share of expenses unless the type of expense is clearly stated in the court order or agreement, or the parties agree on the expenses to be shared.
Learn more about the changes
Recipient of support
The recipient of support – or creditor – is the person who receives child, spousal or partner support payments. As the recipient of support, you must do all of these:
Payor of support
The payor of support – or debtor – is the person who pays child, spousal or partner support. As the payor of support, you must do all of these:
More on this topic
MEP 2013 Client Survey Results
MEP information sheets
MEP Lawyers and Self-Represented Litigants Guide
Privacy breach notice
Maintenance Enforcement Act
Maintenance Enforcement Regulation
Family Law Act
Income and Employment Supports Act
Interjurisdictional Support Orders (ISO) Act