How will RIO help RP clients?

RIO lets you:

  • securely send your income information, new child support orders and other key documents electronically;
  • update and add your phone numbers and addresses;
  • see Recalculation Decisions as soon as they are issued. You will no longer have to wait to get decisions in the mail;
  • view income information provided by the other parent;
  • review RP’s calculations used to recalculate the parents’ incomes;
  • check the outstanding balance on your service fees;
  • and ask staff to phone you to discuss your file.

You can also see a file summary explaining the key facts on your file, such as important deadlines and which court orders RP is recalculating. RIO lets you view and print those orders too.