Maintenance Enforcement Program 

How it works

The Maintenance Enforcement Program (MEP) collects court-ordered child support, spousal and partner support, and enforces as needed.

Calgary office closure

MEP will no longer offer services to clients at the Calgary MEP office as of Thursday, April 30, 2015. All Calgary files will be transferred to Edmonton.

If you make your payments in person through the Calgary office, you will need to make alternate arrangements for payment as soon as possible to avoid any delays, which could result in penalties for late payment.

Payments to MEP can be made in person at your bank, through on-line or telephone banking, automated bank withdrawal, or by mailing cheques or money orders to the Edmonton MEP office. For more information about payment methods, please see the Making Payments information sheet (PDF), or contact the Client Service Centre at 310-0000 (toll-free in Alberta) or 780-422-5555.

What's important to know

  • new Child Status Review process Download Adobe Acrobat Reader  – if there’s a change to your child’s status that might affect the eligibility for continued support, request a review through MEP Accounts Online
  • either the payor or recipient of support can register for MEP – only one needs to register (if you live outside Alberta, register with the enforcement program in your jurisdiction or call us for more information)
  • MEP can only enforce a Maintenance Order, or a Maintenance Agreement that's filed with the court
  •  MEP does not provide legal representation or advice to clients
  •   MEP does not determine the amount of support to be paid – the courts do. The Child Support Recalculation Program may also recalculate child support amounts in some cases

Recipient of support

The recipient of support – or creditor – is the person who receives child, spousal or partner support payments. As the recipient of support, you must do all of these:

  • get a court order
  • send us any information that can help us get payments from the payor of support
  • respond to any changes in the court order that the payor of support applies for
  • inform us of any changes to your name, address, phone number or banking information that affects direct deposit
  • inform us of any changes in the child’s status (eg, residence, education)
  • inform us of any payments you receive directly from the payor of support

Payor of support

The payor of support – or debtor – is the person who pays child, spousal or partner support. As the payor of support, you must do all of these:

  • make all payments to MEP on time according to the court order
  • inform us of any anticipated payment problems such as late payments
  • inform us of any changes to your address, phone number, employment or banking information
  • inform us of any changes in the child’s status (eg, residence, education)

More on this topic

MEP 2013 Client Survey Results Download Adobe Acrobat Reader

MEP forms

MEP information sheets

MEP Lawyer's Guide


Maintenance Enforcement Act

Maintenance Enforcement Regulation

Family Law Act

Income and Employment Supports Act

Interjurisdictional Support Orders (ISO) Act

In this service

icon-phone 780-422-5555
icon-phone 310-0000 (toll-free)
icon-clock 8-11 am, 12-4 pm
Open Mon, Tues, Thur, Fri
- closed Wed mornings and statutory holidays